Thanks to our organization and to our system of logistics, we treat your order as fast as possible (not later than 48 hours, working days).
Attention, all orders placed after Friday 13: 00 will not be sent until Monday of the following week. If a delay is likely to intervene in the delivery, LE BAGACIER will notify you asap.
Receive your order in 48h (working days) after the dispatch of your parcel (Metropolitan France, Corsica & Monaco).
We prefer to send by Chronopost, DHL or FedEx to ensure a quick and safe delivery.
In all cases a tracking number is sent to you by e-mail once the package is shipped so you can track its delivery. This parcel number is also permanently available in your customer account.
The package is delivered against signature. In case of absence, the deliveryman will contact you by phone communicated at the time of the order. In case of unavailability, the parcel is deposited in the office of the nearest Post. You have 15 days to retrieve the parcel. If you do not collect the parcel within the 15 days, the parcel is automatically returned.
Free shipping if your order is greater than or equal to 300 € excl. VAT
Below 300 € excl. VAT, participation of 10.00 € excl. VAT to the shipping and handling costs.
The minimum order is 150 € excl. VAT
English VAT number : GB303495418
You will be able to exchange or get a full refund on products that have damages or defects, or if the products that you receive are not those that you had requested.
The deadline for any return is of 15 days once the items have been received.
Returns for damage or defect are free of charge.
To make a return please contact us via the "CONTACT" page or call us at +33 4 67 77 37 27 (Monday to Friday from 8h to 18h).
LE BAGACIER reserves the right to reject returns communicated or sent outside the deadline, or if the jewels are not in the same conditions as when they were received.
If you opt for a refund, an invoice will be generated.
These conditions of return are valid only for purchases made on www.lebagacier.fr